Experience
Senior Product Designer
LogMeIn (formerly Citrix)
January 2015 to present
- Designer for GoToMeeting Windows and Mac desktop app
- Design features for audio usability, screensharing, and webcams
- Prototype with Sketch, InVision, Principle and Axure
- Conduct usability testing and customer interviews
- 10-point NPS improvement year-over-year
Senior User Experience Designer
Autodesk
June 2012 to December 2014
- Designer for InfraWorks and Revit
- Designed features for drainage analysis, architectural design and structural engineering
- Prototyped with Fireworks, Illustrator, InDesign
- Scripted and edited concept videos for product vision
- Conducted usability tests, customer interviews and site visits
Graduate Instructor
Carnegie Mellon University
January 2011 to May 2012
- Assisted one semester and taught two semesters Communication Design Fundamentals course
- Completed the Eberly Future Faculty training program for graduate teachers
- Held exhibitions of student work at the Pittsburgh and Qatar campus libraries
Graphic Designer
Hunton & Williams LLP
August 2007 to July 2010
- Marketing materials for for corporate law practice
- Designed & coded client alert emails
- Volunteer Spanish interpreter for pro bono legal clinic
Education
Master of Design
Information design and communication planning
Carnegie Mellon University, 2012
Associate in Science - in progress
Accounting
Santa Barbara City College
Career Studies Certificates
Computer programming, 2010
Internet application development, 2009
J. Sargeant Reynolds Community College
Bachelor of Interdisciplinary Studies
Photography and language studies
Virginia Commonwealth University, 2001
Community
Surviving Your UX Career, UXPA 2017 conference talk
Everyday Typography, Citrix workshop 2016
Citrix Hack Week 2016, tribe leader and winner for GoToWebinar reskin
Under the Knife: Plastic Surgery for Classic Software, UXPA 2016 conference talk
Customer Interviewing, Citrix workshop 2015