Experience

Senior Product Designer
LogMeIn (formerly Citrix)
January 2015 to present

  • Designer for GoToMeeting Windows and Mac desktop app
  • Design features for audio usability, screensharing, and webcams
  • Prototype with Sketch, InVision, Principle and Axure
  • Conduct usability testing and customer interviews
  • 10-point NPS improvement year-over-year

Senior User Experience Designer
Autodesk
June 2012 to December 2014

  • Designer for InfraWorks and Revit
  • Designed features for drainage analysis, architectural design and structural engineering
  • Prototyped with Fireworks, Illustrator, InDesign
  • Scripted and edited concept videos for product vision
  • Conducted usability tests, customer interviews and site visits

Graduate Instructor
Carnegie Mellon University
January 2011 to May 2012

  • Assisted one semester and taught two semesters Communication Design Fundamentals course
  • Completed the Eberly Future Faculty training program for graduate teachers
  • Held exhibitions of student work at the Pittsburgh and Qatar campus libraries 

Graphic Designer
Hunton & Williams LLP
August 2007 to July 2010

  • Marketing materials for for corporate law practice
  • Designed & coded client alert emails
  • Volunteer Spanish interpreter for pro bono legal clinic

Education

Master of Design
Information design and communication planning
Carnegie Mellon University, 2012

Associate in Science - in progress
Accounting
Santa Barbara City College

Career Studies Certificates
Computer programming, 2010
Internet application development, 2009
J. Sargeant Reynolds Community College

Bachelor of Interdisciplinary Studies
Photography and language studies
Virginia Commonwealth University, 2001


Community

Surviving Your UX Career, UXPA 2017 conference talk

Everyday Typography, Citrix workshop 2016

Citrix Hack Week 2016, tribe leader and winner for GoToWebinar reskin

Under the Knife: Plastic Surgery for Classic Software, UXPA 2016 conference talk

Customer Interviewing, Citrix workshop 2015